How to track your order

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information so you can monitor your delivery in real time.

🧭 Where to Find Your Tracking Link

  • The shipping confirmation email will be sent from:

    • tracking@shipstation.com

    • donotreply@weshipexpress.com

  • This email includes a direct link to track your order status via UPS or FedEx.


📥 Didn’t Receive a Tracking Email?

  • Your order confirmation and shipping confirmation emails arrive separately.

  • Sometimes, shipping confirmation emails can land in your spam or junk folder—please check there first.

  • Still can’t find it? Reach out to our support team for help.


⏱️ Delayed Shipment?

We aim to ship all orders within 14 days of payment.
If your order has not shipped after this window:

📧 Email: customerservice@unicornauctions.com
💬 Start a Live Chat using the widget in the bottom-right corner

Our team will promptly investigate and provide an update on your order status.