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      1. Unicorn Help Center
      2. Buyers

      Local Pickup Instructions at Unicorn Auctions

      If you'd like to skip shipping and pick up your bottles locally, we make the process simple. Follow the steps below to schedule your pickup and review FAQs before your visit.

      🧾 How to Schedule a Local Pickup

      1. After the auction ends, you’ll receive an invoice from:
        📧 customerservice@unicornauctions.com

      2. Complete your payment within 5 days of the auction’s close.

      3. In the payment portal, select the Local Pickup option and choose an available appointment slot.
        Alternatively, you can contact Customer Support to schedule:

      📆 Local Pickup Hours

      Beverage Type Days Available Hours
      Wine Monday – Friday 10:00 AM – 4:00 PM
      Spirits Monday – Saturday 10:00 AM – 4:00 PM
       

      🗓️ Note: Appointments can only be scheduled starting two days after the auction ends.

      Once your appointment is booked, we’ll send a confirmation email with:

      • The pickup address

      • Instructions for building entry

      🔄 Changing to Local Pickup After Payment

      Already paid for shipping but prefer local pickup instead?
      Contact Customer Support to update your delivery method and schedule a local pickup:

      ❓ Frequently Asked Questions

      🕐 Can I Reschedule or Cancel My Appointment?

      At this time, appointments cannot be modified in the payment portal.
      Please contact Customer Support directly to update or cancel:

      🍷🥃 Can I Pick Up My Wine and Spirits Together?

      Yes—only at our Bridgeport location. This is our only site with temperature-controlled storage for wine.

      📦 Can I Pick Up All My Bottles at Once?

      Yes—unless otherwise noted, all of your available orders will be prepared for pickup when you schedule an appointment.
      If you only want to pick up specific orders, please mention that when booking.

      👜 Do I Need to Bring Anything?

      Nope! We’ll package your bottles in boxes and have them ready for a safe and easy pickup.

      Need help? Reach out any time via live chat or email—we're here to make the pickup process smooth and simple.