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How do I schedule a pickup appointment?

Watch this quick screen recording to see how to schedule your pickup appointment directly

 

 

With the rollout of Collections, you can view and track every bottle you own and store with Unicorn directly in the app. Collections gives you a real-time view of your inventory in one place, making it easier than ever to manage your items. Whether your bottles are securely stored in our vault or ready for delivery, you'll always have a clear view of what you own.


📍 Local Pickup Locations & Hours

Please note: The pickup location for your bottles depends on the type of auction they were won from.

Spirits
1801 W Foster Ave.
Chicago, IL 60640
872-349-2186
Mon - Fri:  7:30am to 6:30pm
Sat & Sun:  9:30am to 6:30pm

Wine
1511 W 38th St.
Chicago, IL 60609
630-815-9463
M-F: 10:00am to 4:30pm

🔄 Changing to Local Pickup After Payment

Already paid for shipping but prefer local pickup instead?
Contact Customer Support to update your delivery method and schedule a local pickup:

📦 Can I Have Someone Else Pick Up My Bottles?

Yes! We just need to know the first and last name of the individual picking up on your behalf to add them to your appointment as an approved proxy.  Please contact Customer Support directly to notify us of a proxy pick up:

🕐 Can I Reschedule or Cancel My Appointment?

At this time, appointments cannot be modified in the Collection portal. Please contact Customer Support directly to reschedule or cancel:

🍷 Can I Pick Up My Wine at the Foster Location?

No - Unfortunately, due to limited space and the lack of proper wine storage at the Foster location, we’re unable to transfer wine up for pickup there. 

🍷🥃 Can I Pick Up My Spirits at the Bridgeport Location?

Yes - Transfers from Foster to Bridgeport happen weekly on Fridays. Please contact Customer Support a week in advance to put in a transfer request:

👜 Do I Need to Bring Anything?

Nope! We’ll package your bottles in boxes and have them ready for a safe and easy pickup.