We send payout invoices via email to consignors 8 business days after the end of an auction. The email will be sent to the email address associated with the selling account. Be sure to check your junk or spam folder if you have not received an email.
Please respond to this email with your preferred payout method (ACH transfer or check).
Once we have received a response, payouts are processed and deposited into ACH accounts within the next 2-4 business days. Mail delivery times for checks will depend on standard USPS delivery times.
If we have not received a response to the payout invoice within 5 days, we will process your payout with the information you have on file.
Do you have my bank account or address on file?
- New sellers: You will be asked your address and bank account information in the Consignment Agreement, which will ensure we have the information needed to send payout funds.
If you’ve previously purchased an item from auction, we do not have your banking information and address on file. You will need to provide this in the Consignment Agreement.
- Returning sellers: Your information is still on file and can be used for your payout. If you would like to check which account is on file, please include the ask in your response and we will provide the last two digits of the ACH account or address on file for your confirmation.
If you would like to provide different banking and address information, please include those instructions in your email response or re-enter the preferred payout method next time we issue payment to you.
Can you split my payout?
Yes. You can split your payout between two or more parties, but you (the seller associated with the account) will still receive a 1099 form for the funds unless additional tax information is provided.